Guernsey Used Apptega to Automate Their Clients' Cybersecurity

With the increasing number of cyber breaches, companies are outgrowing manual processes, spreadsheets, and complex GRCs for managing their cybersecurity programs. And in addition to mitigating their own risk, companies are being required to complete more and more customer audits.  

The need for an easy-to-use cloud solution that helps companies manage compliance frameworks and their cybersecurity program is growing.  

With Apptega, MSPs and MSSPs are adding value by helping their clients build, monitor, and report on their cybersecurity programs. Read on to learn how Guernsey, a top cybersecurity consulting firm, is using Apptega to increase visibility into its clients’ cybersecurity programs.

“Until Apptega, I couldn’t find a cost-effective GRC tool that measured and assessed risk and controls well. Not only does Apptega have a better price point than anyone else, it’s a powerful platform that helps me with my reporting, gives my clients instant feedback, and holds them accountable.”  - Timothy Fawcett, Director of Cyber Security Consulting, Guernsey

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The Challenge  

As director of cybersecurity for Guernsey, Tim Fawcett has served both public and private clients. A primary focus for Tim has been serving cooperative and municipal power utility companies by providing well-controlled cybersecurity environments. He does this by providing a prioritized task list of what improvements need to happen within their systems to meet their cybersecurity goals and objectives.  

During this process, Fawcett noticed that many clients struggle when reporting their cybersecurity improvement goals due in large part to not having the proper tools in place for reporting.  

“One of my biggest challenges was being able to show my clients, at any given time, based on their risk, where they had control weaknesses and how they needed to address those gaps,” said Fawcett.

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The Solution  

This is where Apptega came into play. As a scalable GRC platform, Apptega makes it easy to build, manage, and report on all cybersecurity functions in a single solution. With built-in recommendations for multiple industry frameworks — such as NIST, HIPAA, and PCI or with custom frameworks that are unique to specific industries and companies.  

Apptega gave Guernsey the tools to provide a current snapshot of their clients’ risk assessments, create tasks to address the holes within their cybersecurity environments, and to have a level of built-in accountability that wasn’t there before. Fawcett found that many of Guernsey’s clients also valued the ability to see where they were or were not compliant with industry standards and regulations.  

“The Apptega solution not only works well from a price point but also provides me with the ideal tool to address my clients ‘cybersecurity environments and to continue to measure and report back at later points in time,” said Fawcett. “I have embedded the Apptega solution as a deliverable from all the risk analysis we perform. It’s been a great value to Guernsey as well as to our clients.”

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The Results  

The Apptega cybersecurity management platform is the ideal measurement tool for Guernsey and its clients. The data that is readily available within the solution has allowed Fawcett the ability to have an ongoing touchpoint with clients, ensuring the tasks created within the solution are addressed and requirements are being fulfilled.  

For clients that require a level of compliance, Apptega enables Guernsey to measure, track, and report in a smooth, efficient manner.  

“Apptega is a powerful platform that has allowed me to do my job in a more elegant, efficient, and easier way,” said Fawcett. “The tedious, laborious task of cybersecurity management and reporting is simplified with Apptega, enabling efficient communication with my clients and providing them with a level of confidence that just wasn’t there before.”

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